Hello
Players will be dismounted with next patch when using costume flasks.
Hello
Players will be dismounted with next patch when using costume flasks.
This change is fully correct yes, but we will add the unprocessed rune energy fragment to loot of Corpse Guardian as well (loot is 1:1 but appears this item is missing).
I understand now that the 102355 [Stealthy Guardian] spawn change is an intended mechanic. Still, I think it would have been nice to have this kind of change mentioned in the patch notes, because it directly affects how this title is obtained. But that is fine; I was also able to observe and learn the current mechanic through in-game testing.
All changes are always listed in patch notes - changes to ystra labyrinth are done already over 1 year ago. Also in this case, such change of spawning Corpse Guardian with 5% chance is fully vanilla.
Hello
Potential fix for this error you were having via QuestHelper was just released, should be available in launcher shortly. If you have further issues, please reply to this thread.
Was the 102355 [Stealthy Guardian] spawn mechanic intentionally changed?
Did 102355 [Stealthy Guardian] intentionally move from direct known spawns to a 5% respawn variant of 102163 [Corpse Guardian]?
This change is fully correct yes, but we will add the unprocessed rune energy fragment to loot of Corpse Guardian as well (loot is 1:1 but appears this item is missing).
Display MoreI'm very sorry and just don't know what to do about this.
I keep getting these messages in game on my characters, usually the same format and it affects all characters. I've tried to follow instructions but clearly I don't know enough as the messages keep appearing. Also, if I am able to disable/remove the addons, it will affect gameplay so disabling or deleting doesn't really look like a good idea!!!!
Here's what I tried. I don't want to delete all settings so wanted to ask what to do. OK:
1. Message says "...disable addons in launcher settings ...". In launcher settings, I click Addons, there's no disable button. Just options to delete or go to addon webpage
2. Message says "Use /bug2 to copy errors" which I did, but I don't know what to do withthat
3. Message says "/bug2 to review them, which I put a page of in screenshot below, but all I can do is see the bug, can't do much else with it.
If I keep clicking "OK" in these boxes, they keep coming up every so often. I've no idea how I installed these things.
Hello
This new popup is warning players when UI errors would potentially cause performance issues to inform them.
Addons can be disabled inside launcher settings, not addons tab.
/bug2 is for copying errors to gm or support.
Your errors are related to QuestHelper addon, you can try reinstall it, or if the issue persists, temporarily remove it until an update.
Meine Frau und ich haben gestern nach längerer Pause mal wieder bei Arcardia rein geschaut. Leider mussten wir feststellen das das Spiel von der Lautstärke runtergeregelt ist. Also sehr leise. Ich habe sämtliche Regler hoch gedreht auch beim Launcher und es hat sich nichts verändert. Jedesmal wenn ich den Launcher gestartet habe haben sich dir Einstellungen zurück gesetzt. Obwohl die Meldung kam die Einstellungen wurden gespeichert. Das Problem existiert bei meiner Frau und bei mir. Mache ich etwas falsch? Hat jemand eine Idee? Schon mal Danke im Voraus.
Gruß Metapha
Hello
With recent patch limits were set that prevented to set them above certain thresholds. With tomorrows update, this limit will again be removed, meaning you can set the audio thresholds higher again.
Hello
This event requires completion of the quest "Completing the spell" (427956).
Display MoreHello,
I would like to share a small suggestion related to the fishing system and Collection bonuses.
As we know, the game has a map Collection system. When a player improves the Collection progress of a map, they can receive various bonuses while staying in that map.
For example, Collection bonuses can include experience, talent points, quest DP/XP, gathering speed, gathering DP, production quantity from gathering, base item drop chance, movement speed, mount speed, and other useful effects.
I think it would be nice if a small fishing-related effect could also be added to these Collection bonuses.
For example:
Fishing speed increase
or
Increased chance to obtain cards / rare fish / valuable fish from fishing
This would give players more motivation to improve the Collection progress of the maps where they want to fish.
It would also create a nice connection between the Collection system and the fishing system. If a player completes more content in a map, they could also receive a small benefit while fishing in that same map.
The purpose of this suggestion is not to make fishing too easy. The goal is to make map Collection progress feel more meaningful for fishing as well.
Thank you.
Adding fishing benefits to collectible bonuses is not planned.
Hello
We weren't able to reproduce this error. Please show full video, not only the aftermath so we can investigate it further.
Display MoreHello,
I would like to ask a question about the drop sigil system.
In open world maps, dungeons, or other areas, when the drop rate is high, mobs can sometimes provide various sigil buffs to players.
For example:
501003 [Magic Defense Sigil]
30% Magical Defense Increase Percentage
501001 [Experience Sigil]
50% Experience Value Rate
500999 [Attack Sigil]
50% Physical Attack Increase and 20% Damage Increase
501002 [Magic Attack Sigil]
50% Magical Attack Increase and 20% Magic Power
These types of buffs can appear / be granted from mobs in many areas.
My question is:
Does this system work inside the endgame dungeon The Shattered Grove?
Or is the sigil buff system intentionally disabled inside The Shattered Grove?
Thank you for the information.
Sigils are intentionally disabled in all newer custom content.
Display MoreHello,
I noticed an issue in 750981 [The Shattered Grove].
Even though there is no visible obstacle on the road, my character cannot walk through this point. It feels like there is an invisible wall or invisible object blocking movement.
Since this happens on the road, it can make movement and progression uncomfortable.
I will show the issue in detail in the video.
Video:
For your information.
Thank you.
In your video there is a barrier that you're running into. This is correct.
Thanks for your reply, yes it looks like completing the group related quests in Atlantis may have something to do with unlocking this. The quest listed right before 'Mysteries of the Ancestors' as you suggest in the Talaghan quest list mentions Defeat Aldo quest. I noticed Strange Memories is also mentioned , another Atlantis quest within the Talaghan quest guide along with many awakened instances quests listed., so Ill just have to try and find a group with killing Aldo as priority and see what happens from there . Hopefully it will link to it. If not Ill work on the Strange Memories awakened series. Getting a group is a problem. Thanks once again.
Hello
Aldo and strange memories aren't required to enter Talaghan skies. These are separate standalone questlines.
Hello
You can use queststate (backspace default) to help find quest requirements that you're missing. But from your post, it sounds like you're missing: Mysteries of the Ancestors quest which will unlock the Eye of Wisdom questline in talaghan which is required for the skies. You can find more info in player guides for how this quest can be obtained.
Current changes to event structure aren't planned, but in future this may change.
Display MoreHello,
I would like to ask a question about 777054 [Kart - Kırmızı Kobay Asker].
There is a lock icon on the card. When I hover over the lock icon, the tooltip says:
“The card is blocked. No actions can be performed, including extraction.”
I would like to change the stats of this card, but I cannot do anything because the card is blocked.
How can I unlock this card?
Thank you for the information.
Card can be unlocked from using special stone from Asmial in Atlantis.
This was already fixed for a while and awaiting patch, it will be fixed with todays update.
As shown in the screenshot below, there is a visual issue with 113696 [Guild Honor Crystal].
For your information.
Thank you.
This is likely due to graphical error effecting other attachments in certain npcs (like malatina cannons) that is already under investigation.
Display MoreHello,
I noticed a collection percentage inconsistency for [Aynalı Mezarlık (Uyandırılmış)].
In the Black Book, the Collection value for [Aynalı Mezarlık (Uyandırılmış)] is shown as 96.55%.
However, when I open the map itself and check the collection section, the Aynalı Mezarlık collection is shown as 100%.
So the same content shows different collection percentages in two different places:
Black Book: 96.55%
Map collection window: 100%
Because of this, there may be a display or calculation inconsistency here.
For your information.
Thank you.
Your screenshot is showing non awakened variant vs awakened, both of these are having different collectibles.
Display MoreHello,
I noticed a possible issue during the Hydra Event with 139400 [Zehirli Kara Enerji Hydra].
The boss applies a debuff called 1502017 [Panik]. This debuff fears the character and causes the character to run around uncontrollably.
The item 1220148 [Bulwark Ring of the Abyss] says that it provides immunity against fear. When I use this item, my character receives the 504357 [Korkusuz] buff for 30 seconds.
However, even while 504357 [Korkusuz] is active, the 1502017 [Panik] effect from 139400 [Zehirli Kara Enerji Hydra] is not prevented. The character still gets feared and moves uncontrollably.
Normally, these ring buffs protect against fear effects. However, it does not seem to work against 1502017 [Panik] from this boss.
Because of this, I would like to ask / report:
Is it intended that 504357 [Korkusuz] does not prevent 1502017 [Panik]?
If this is not intended, could the interaction between 1220148 [Bulwark Ring of the Abyss] / 504357 [Korkusuz] and 1502017 [Panik] from 139400 [Zehirli Kara Enerji Hydra] be checked?
Thank you.
Fear saving effects were intentionally disabled from this.
Hi, I would like to know how is the coins rush ini roll ? Is it completly random everyday with just a condition that an ini can't be pull 2 days in a row or 2 times in a week ? Cause i've the feeling that the same inis come over and over while most runned / endgame inis (grove / orkham) are very rare (sometimes they're not even there once in a month).
Coin event is fully random, the only requirement is that it cannot be the same zone two days in a row.
Display MoreHello,
I would like to ask a question about the furniture search in the house interface.
When I am in my house and open the Furniture section, I try to search for furniture by entering the item ID in the search field under the Furniture tab. However, when I search by item ID, no results are found.
When I search by the item name, the furniture appears normally.
For example, as shown in the video, I copied the ID of 160834 [Mücevherli İnci Sandığı] and searched for it, but it did not find anything. However, when I searched by the item name, I was able to find the furniture.
So I would like to ask:
Does the house furniture search not support searching by item ID, or is this search field intended to work only with item names?
Video:
Thank you for the information.
Searching by itemID is not possible currently, but will be added to task list for future.
Display MoreHello,
I encountered an issue while doing the quest 428522 [The Heart of the Hollow].
As you can see in the video, my character got stuck during the quest. Because of this, I pressed ESC and submitted a “Stuck” report.
Normally, I expected the game to move me to my last saved / safe position. However, the game teleported me very far away from the quest area.
After this teleport, the quest was cancelled and I had to do it again. Because of that, I lost quite a lot of time.
Video:
For your information.
Thank you.
Hello
Saved position only takes you back during the other jumping puzzle due to being much longer and more points to get stuck.
Display MoreHello,
I encountered a possible bug, as shown in the video below:
On 22.05.2026, around 20:00, I participated in the World Boss Kolanda event. After Kolanda was killed, I used the portal to teleport back to Atlas.
After returning to Atlas, I tried to join a battle through the battle interface, but I received the following error message:
“You are temporarily prevented from entering the arena because you left a battle before it was concluded.”
However, this does not seem correct. This was my first attempt to register for a battleground / arena today. I did not enter and leave any PvP / arena content earlier today.
I am not sure if this issue was caused by interacting with World Boss Kolanda, or by using the portal after the World Boss event to return to Atlas. However, the issue is currently happening.
There is also no visible debuff on my character that would explain this restriction.
Normally, I only receive this message after entering and leaving a PvP / arena instance. In that case, the game turns the character into a chicken for around 10 minutes and applies a visible 10-minute debuff. However, that did not happen in this case.
World Boss Kolanda was killed around 20:05. I tried to enter PvP again at 20:16, but I was still unable to join.
Because of this, I am not sure if my character received some invisible temporary / permanent debuff, or if there is a system issue. At the moment, I cannot enter PvP.
Could you please check this?
Thank you.
Hello
PvP is considered restricted content, as such it is blocked during web maintenance, as mentioned here. It will become available again once finished.
Dear citizens of Paradise,
on 22.05.2026, at 12:00 CEST, we will begin web server maintenance to migrate to new website. Web services will be unavailable and some features in game will be unavailable.
✅ 23:00 - Maintenance completed - 🚀 Website Update
Display MoreHello
This benefit is a direct replacement to the previous mount benefit, without having the exploitable potential the previous mount benefit had. Removing it from combat/attacking is the only way to ensure fair gameplay remains whilst offering this option to players. As a result, removing such restrictions is not planned.
Hello,
Thank you for the explanation.
I understand that the previous mount benefit had exploitable potential, and I also understand why 1630607 [Instance Speed Boots I] is designed to disappear when entering combat, attacking, or being attacked.
I understand that this restriction exists for fair gameplay.
However, my feedback is focused on a slightly different point.
In its current form, this Prestige benefit can feel very easy to waste in practice.
1630607 [Instance Speed Boots I] has only 5 daily uses. When used, it grants 1506074 [Prestige Boots] for 15 minutes.
The issue is that inside instances, players cannot always know in advance which environmental effect, monster skill, or instance mechanic will remove this buff.
For example, inside 750351 [Malatina'nın Zindanı], while digging, bombs can explode and remove the buff very quickly. In that case, one daily use feels wasted.
So from my perspective, the issue is this:
I understand that the buff should not work in combat. However, when it is removed too easily and the daily use is still consumed, the Prestige benefit does not feel reliable or useful in practice.
My suggestion is not necessarily to remove the combat restriction completely. Maybe another solution could be considered.
For example:
- The buff could become inactive during combat and reactivate after combat ends.
- If the buff is removed very quickly, the daily use could maybe not be fully wasted.
- If the buff is removed, using it again within the remaining duration could maybe not consume another daily charge.
- Environmental mechanics / small instance damage could maybe not fully remove the buff.
- Or the tooltip could explain more clearly that this buff can be lost very easily due to instance mechanics.
The purpose of this feedback is not to gain an unfair advantage in combat.
My point is only that a daily limited Prestige benefit should feel more reliable and actually useful for players.
At the moment, 1630607 [Instance Speed Boots I] looks like a nice idea, but because it can be lost very easily inside instances, its practical value feels quite low.
Thank you.
Hello
Removing it is easily is the point of such - to ensure its not exploitable as previously mentioned to abuse tactics or kite bosses. This is intended gameplay restriction, and as such, will not be changed to ensure fair gameplay for all.
Display MoreHello,
I would like to share feedback about the Prestige Instance Speed Boots.
After purchasing Prestige, I received 1630607 [Instance Speed Boots I].
This item has 5 daily uses. When used, it grants 1506074 [Prestige Boots] for 15 minutes, giving +20% movement speed.
The tooltip says that this effect cannot be used in combat and will disappear when attacking or being attacked. Because of that, I understand that this may technically be intended behavior.
However, in practice, the item feels a bit too easy to lose inside instances.
For example, I entered 750351 [Malatina'nın Zindanı]. While digging inside the instance, bombs appeared from the ground and exploded. When this happened, my character received 502174 [Şehit], and my 1506074 [Prestige Boots] buff was removed.
The bombs I am referring to are:
101486 [Küçük Bomba]
101487 [Orta Büyüklükte Bomba]
101488 [Büyük Bomba]
In this situation, one of my daily uses felt wasted.
The main issue is that players cannot know in advance which monster, environmental effect, or instance mechanic will remove 1506074 [Prestige Boots].
Because of this, a nice Prestige benefit can feel unreliable in practice. The player uses the buff, then a bomb / monster / instance mechanic removes it, and one daily use is lost.
My feedback is:
1630607 [Instance Speed Boots I] could be a nice Prestige benefit, but in its current form it feels too easy to lose inside instances, which reduces its practical value.
A few possible solutions could be:
- The buff could become inactive during combat, but not be fully removed.
- If the buff is removed very quickly, reusing it could maybe not consume another daily charge.
- Environmental damage / instance mechanics could maybe not remove this buff.
- Since the item has limited daily uses, the buff could be made a bit more reliable.
The goal of this feedback is not to make the buff too strong. The goal is to make this daily limited Prestige benefit feel more reliable and useful for players.
Thank you.
Hello
This benefit is a direct replacement to the previous mount benefit, without having the exploitable potential the previous mount benefit had. Removing it from combat/attacking is the only way to ensure fair gameplay remains whilst offering this option to players. As a result, removing such restrictions is not planned.