Are we going to have to captcha every time we try to come to the forums?
No, currently it should only appear if traffic made by the user is unusual.
We may also enable captcha sometimes to let the web running during a DDOS attacks.
At the end, we are looking for a way to make us resistant to attacks, and keeping the web easy to use.
You may PM me, and i will look for your particular case.
is there any information about the constant outages with access to the server for an indefinite time, it's already very similar to a joke, when at primetime you drop out and zero actual information from the administration, not counting the post about the end of maintenance work in n+ hours
The outages are caused by DDOS attacks which we are facing recently.
When doing a maintenance, we are moving our focus on finding how the attackers are bypassing our security measures.
The attacks may still happen in the future, but we will be adjusting what necessary every time it happens.
Dear citizens of Paradise,
12.01 18:00 CET Paradise will be shut down for technical maintenance to review a connection issues.
# 21:00 - Maintenance completed
During the maintenance, we found where our filters were bypassed.
There may be still more maintenances / downtimes, but every time it will happen, we will adjust the protection.
Such situations may happen still until we will finish building of custom solution, but should be more rare than before.
Every time it will happen, we get more details regarding the attack and improving.
We were doing some adjustments regarding launcher, it should be fine now.
Just to let you know, we are still working.
There was a massive DDOS attack on our websites in the meanwhile, so we had to mitigate what took additional time.
Thank you for your feedback.
We are still working on the custom solution previously mentioned in the announcement thread.
We are working currently on a custom solution, which may help with these attacks.
This may take a few hours yet to test and deploy.
Due to the complexity of the attack, we can't guarantee that this will solve the issue.
We will do our best in that matter, but in case of failure, there are more plans further.
The installer should choose the best location to download from, which include several places on the world.
We are using a Content Delivery Network, so the only thing which could cause it is that there is none near your location.
For such case, we can provide a custom download link (ex. GoogleDrive), but looks like you already downloaded the game.
"Access denied" is caused by your operating system or antivirus blocking the patch to execute.
Please try to install the game on your desktop, and disable antivirus for installation time.
Additionally, check in directory properties if your user has all permissions.
It's not related to server being down now.
Dear citizens of Paradise,
09.01 16:00 CET Paradise will be shut down for technical maintenance due to constant DDOS attacks.
The completion time of maintenance is unknown for now, we are working on this issue.
I wasn't here on the attack time.
We are looking into it.
Adding / removing channels isn't something what will be in patchnotes.
If you need more channels, please call our GM, provide a reason, and we will add more.
We made some infrastructure changes with the latest patch.
One of them has been rolled back right now.
Please try to log in now, and let me know if something changes.
We made some infrastructure changes with the latest patch.
One of them has been rolled back right now.
Please try to play for a few hours today, and let me know if something changes.
You may:
a) try to patch your client from launcher
b) patch client from manual patches
c) perform game client reinstallation
The rollback happen when your OS or other application is blocking the .fdb files.
I would advise you to perform a PC restart before doing any of the steps above.
In case of any further issues, please contact our Support directly at https://playernetgames.net/support
The maintenance is still ongoing.
The start has been cancelled as more work is needed.
Please follow an annnouncement:
Please try to close your game client, wait a few minutes, and then try again.
I just checked, and the login server is working fine.
The server is online.
We are attacked again, and will be looking into it.
The server is online again.
If you lost ROFL progress, please whisper me (Int) in game, one whisper per party.
It seems like there was an DDOS attack against our infrastructure.
Sadly, this is nothing we can easily prevent.
The server is starting again, and we will monitor this situation further.
Updates will be posted here:
Dear citizens of Paradise,
01.01 18:00 CET Paradise will be shut down for technical maintenance.
It's caused by our network being unstable, so we have to take a look on it.
We are looking into this.
