Posts by int

We will take a look on it, and keep you updated.

This question has already been answered here:

Post

RE: Nostalgia and original server

The Legacy version of the game had a huge excitement at the beginning, but after time things changed.
One of the reasons of closing Insomnia was not enough interest in the classic content anymore.
When there were just 5 players logging in to the game daily, we decided to close it.
We also noticed that a lot of Legacy players moved to Arcadia.
Since the closure, we decided to fully focus on the Arcadia, and the plan didn't change since then.
That was a good experience, and a nice journey for our Team…

int

5 Dec 2021

Please try the following steps:

1. close launcher

2. download two last patches:

https://cdn-download.chroniclesofarcadia.com/patch/en/patch_10.4.3.6006.en_10.4.3.6007.en.exe

https://cdn-download.chroniclesofarcadia.com/patch/en/patch_10.4.3.6007.en_10.4.3.6008.en.exe

3. move them to game directory

4. right click on them one by one, and execute as administrator, then wait until it finish

You may disable antivirus temporary, as I'm not sure what caused that issue for you.

There was additional restart, which is done now, please apply client patch.

Most of reported bugs after first restart should be now fixed.

We made a 30 minutes rollback, due to some players lost their items.

We are doing additional maintenance which should fix these issues.

Dear citizens of Paradise,

22.01 at 23:30 CET Paradise will be shut down for server maintenance.

# 23:50 Maintenance completed - Patch notes 10.4.3.6007

TP will be returned with next maintenance.

The maintenance is already over.

It isn't really long in comparison to other games.

I will forward your feedback to notice players faster in the future.

The server is still under maintenance until further notice.

You may see it switching online / offline, but logging in to zone is currently not possible.

Please follow this thread for updates:

Thread

[COMPLETED] Server & Technical Maintenance 20.01 22:05 CET

Dear citizens of Paradise,
20.01 at 22:05 CET Paradise will be shut down for server and technical maintenance.

# 23:40 Maintenance completed - Patch Notes 10.4.3.6006
Battlegrounds will remain temporary closed.

grox

20 Jan 2022

It was a short disconnect, caused by incorrect configuration on third party company side.

There wasn't any attack at this time.

You can access our support here:

Log In | .PlayerNet Games

playernetgames.net

If you suspect anyone of doing some weird actions, you can report to our support, and it will be reviewed.

There are indeed some people which keep a character near a boss, and kill almost immediately after spawn, but none of checked was doing it with third party programs.

Doesn't look like a pure DDOS, we are checking it.

The server has been restarted.

Quote from FluffyDude

I like it when the game crashes every so often. All the bot accounts get booted and players have a chance at getting certain bosses.

Could be valid but.... there are no bots

The server will be back in < 5 min.

You can't do anything about that.

It was a global disconnect, and we will look into.

We will review this accidents, thank you for your report.

It most likely depends on the amount of connections from same network, especially if established in short period of time.

Quote from xLutinex

is it now a solution, that you get temporarly banned from login, if you login multiple accounts at the same time? I hope that this is not the ddos solution :O but I was kicked out as I tried to login a 5th account

If you log in immediately to a lot of accounts, it may be recognized as suspicious activity.

It should be a temporary, until we will build own firewall for the COA.

I successfully logged in to 6 accounts, when logging in them one by one.

Please try to do that that way.

As mentioned by Laisha, the best place for such cases is to contact out support.

They will check the logs and see what happen, and eventually return.

You can contact our Support here: https://playernetgames.net/support

Please provide item ID in the ticket if possible.

Dear Community,

as you already know, for the past weeks we've been encountering several waves of DDoS attacks against our systems.

Due to the nature of such attacks, classic defense measures are incapable of help in such cases.

Below you can find more detailed information regarding these accidents.

What happened?

Both, our game server and web server were targeted.

It caused disconnect from the game, and taking down all of our websites.

It was the biggest attack in our datacenter in the last year, with over a 500 Gbit/s traffic (equivalent of ~50M of players).

Our web traffic exceeded 3M of visits in just one hour.

How we reacted?

Our team immediately started taking actions against, and was looking for solutions.

We were able to mitigate the web services attacks with usage of our partner Cloudflare.

For the game server, we worked with third party companies specialized in such cases.

To bring back the gaming experience to our players as soon as possible, we decided to use a temporary solution.

Since then, we were able to successfully mitigate most of the DDOS attacks without any impact on the game server.

What's next?

You may see a captcha sometimes on our websites, we will reduce that in the future.

We will be working closely with our datacenter to build a custom hardware solution to prevent such attacks in the future.

For the next 2-3 weeks, you may encounter a slightly higher ping than usual.

Our target is to make the ping same like before, and the protection should be even better.

The disconnects may still happen during a DDOS, but this should be less frequently and improve in time.

We are also working on a compensation plan, to release after that.

There is so much to come in 2022, and nothing going to stop us from it!

Our Team thank you for your patience and continued support during the hard times.

Quote from FluffyDude

Are we going to have to captcha every time we try to come to the forums?

No, currently it should only appear if traffic made by the user is unusual.

We may also enable captcha sometimes to let the web running during a DDOS attacks.

At the end, we are looking for a way to make us resistant to attacks, and keeping the web easy to use.

You may PM me, and i will look for your particular case.

Quote from Jakehunter

is there any information about the constant outages with access to the server for an indefinite time, it's already very similar to a joke, when at primetime you drop out and zero actual information from the administration, not counting the post about the end of maintenance work in n+ hours

The outages are caused by DDOS attacks which we are facing recently.

When doing a maintenance, we are moving our focus on finding how the attackers are bypassing our security measures.

The attacks may still happen in the future, but we will be adjusting what necessary every time it happens.

Dear citizens of Paradise,

12.01 18:00 CET Paradise will be shut down for technical maintenance to review a connection issues.

# 21:00 - Maintenance completed

During the maintenance, we found where our filters were bypassed.

There may be still more maintenances / downtimes, but every time it will happen, we will adjust the protection.

Such situations may happen still until we will finish building of custom solution, but should be more rare than before.

Every time it will happen, we get more details regarding the attack and improving.

We were doing some adjustments regarding launcher, it should be fine now.