It really sucks to have such long maintencance with such short notice. You never know when server will be shut down. What is even a point to start instance when you cannot finish it?
Server stability
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The maintenance is already over.
It isn't really long in comparison to other games.
I will forward your feedback to notice players faster in the future.
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Hi, same problem :с
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We will take a look on it, and keep you updated.
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Same here. It's a pain for me and my wife trying to login 😟
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We adjusted the settings a bit, so it should be better for players using multiple accounts.
Please always try to log in characters one by one, to avoid issues.
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We adjusted the settings a bit, so it should be better for players using multiple accounts.
Please always try to log in characters one by one, to avoid issues.
Is going back to character selection screen counting as "login" too? I mostly had he issues while going back to character selection screen with more than 1 Account
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Is going back to character selection screen counting as "login" too? I mostly had he issues while going back to character selection screen with more than 1 Account
Yes, when you log out to character screen, it does the login process again.
Shouldn't be an issue for regular gameplay with 1-2 accounts anyway, even when done at the same time.
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As soon as your client lost connection with the server, and can't establish it again, the ping will increase.
Please restart your game client, as waiting in this case won't bring you any result.
We noticed that there are some issues with ping right now, and looking on it.
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Yes I know , this screenshot was taken on an alt acc just for fun . But still there are some ping issue on the server atm. I don't know if it affects all players, but some got high ping and has to dc. I already had 4 dc in less than 30min.
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Hello can i ask for favor and i think all will aggree whit me Put everything else you doing right now , balacing, cards,instances, bard and all others and focus on ddos attacks or what ever makes game sooo unplable right now whit all this DCs .
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If you are having a lot of disconnects per day, please contact our Support, we will deeply look on that.
The anti-DDOS solution is still built by our datacenter, after that ping should be better, but we must wait.
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Oki thx for fast answer , i still belive you are doing great job, but also it can be so anoying sometimes whit all this dcs
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Moderator
Changed the title of the thread from “Server maintenance” to “Server stability issues”. -
Disconnects and connection lags still happen. Sometimes we see couple people is disconneted at once or whole party experience freeze due to connection issues. And after the freeze we all die and have to restart the boss.
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They are working on the Lags Just give them time
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Can you guys please do something about the ping? Yeah I know ddos attacks are a very cool excuse for everything that's going on in this game right now, but it's getting really annoying
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Hello,
Maybe for feedback for the Devs.
after the last patch ping went down to normal again (16)(Region Germany) only so far had 1 time where it spiked to 150 but after a relog it was back to normal.
0 Disconnects after the last update
Maybe its diffrent and depends on your current region if u still have problems.
Kind Regards
Jockels
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Yes, that's what we expected after latest network changes.
We can see that ping overall dropped to old times.
Most of the issues, if happens, are due to routing between client and server.
With our support we are able to check it more detailed, an eventual address it in datacenter or ISP.
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Hello,
Maybe for feedback for the Devs.
after the last patch ping went down to normal again (16)(Region Germany) only so far had 1 time where it spiked to 150 but after a relog it was back to normal.
0 Disconnects after the last update
Maybe its diffrent and depends on your current region if u still have problems.
Kind Regards
Jockels
Can Confirm . Ping is since last update between 15-30, so as it was before those issues ( region germany ) .
Good Job