Dear citizens of Paradise,
09.01 16:00 CET Paradise will be shut down for technical maintenance due to constant DDOS attacks.
The completion time of maintenance is unknown for now, we are working on this issue.
Posts by int
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I wasn't here on the attack time.
We are looking into it.
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Adding / removing channels isn't something what will be in patchnotes.
If you need more channels, please call our GM, provide a reason, and we will add more.
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We made some infrastructure changes with the latest patch.
One of them has been rolled back right now.
Please try to log in now, and let me know if something changes.
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We made some infrastructure changes with the latest patch.
One of them has been rolled back right now.
Please try to play for a few hours today, and let me know if something changes.
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You may:
a) try to patch your client from launcher
b) patch client from manual patches
c) perform game client reinstallation
The rollback happen when your OS or other application is blocking the .fdb files.
I would advise you to perform a PC restart before doing any of the steps above.
In case of any further issues, please contact our Support directly at https://playernetgames.net/support
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The maintenance is still ongoing.
The start has been cancelled as more work is needed.
Please follow an annnouncement:
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Please try to close your game client, wait a few minutes, and then try again.
I just checked, and the login server is working fine.
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The server is online.
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We are attacked again, and will be looking into it.
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The server is online again.
If you lost ROFL progress, please whisper me (Int) in game, one whisper per party.
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It seems like there was an DDOS attack against our infrastructure.
Sadly, this is nothing we can easily prevent.
The server is starting again, and we will monitor this situation further.
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Updates will be posted here:
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Dear citizens of Paradise,
01.01 18:00 CET Paradise will be shut down for technical maintenance.
It's caused by our network being unstable, so we have to take a look on it.
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We are looking into this.
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We will look into it, thank you for your report.
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Dear citizens of Paradise,
31.12 at 23:40 CET Paradise will be shut down for technical maintenance.
# 00:25 Maintenance completed
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Please contact our support about this issue https://playernetgames.net/support
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The server has been started.
Additional changes have been made to prevent the issue.
Take a note that we can still be targeted by the attacker, but we will do our best to solve it.
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The attacker target was to interrupt connection between the server and players.
The DDOS attack means that the server is flooded with hundreds of network packages.
There was no access to any of our data.
For the payments, we are not storing such, they are processed by payment providers.
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Please follow our announcements here:
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The server has been targeted again in the other way.
It's being investigated now.
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The issue was caused by a serious DDOS attack (~450 Gbit).
We were able to temporary mitigate it for now, and will be monitoring it further.
The server has been started.
We can restore ROFL progress, in that case whisper Byte in game.
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Dear citizens of Paradise,
we experienced a network issue which caused you being disconnected from the server.
The game server is still running, no data loss or security breach found.
It's being investigated now with our datacenter.
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You will get them from starter's bag at some point.
Keep leveling your char, and open them.
They are also obtainable in Tempest Height event on Dust Devil, but your level may be too low for that.
