Posts by int

    There are no plans on our side to make a guide on how to get specific cards from the festival.

    We would like players to find it out, as it's a part of the card ranking competition.


    Мы не планируем создавать руководство о том, как получить конкретные карты с фестиваля.

    Мы ожидаем, чтобы игроки сами изучат всю информацию об этом, поскольку это часть соревнования по рейтингу карт.

    how long does it normally take for a suggestion to get a response ?

    For the suggestion section?

    Some suggestions may be approved within a same month, with some it took more than a year, and some will never be approved. There are no general timeframes for that, as every suggestion is different, and there's a hundred of in queue.

    More details about suggestion section rules can be found here:

    Launcher will show you offline status if there's any issue with connection between it and game server.

    Please try to reboot your router, and PC.

    Check if you are getting the same issue when using a mobile internet connection or VPN.

    It may help to find out if it's your OS/firewall, your ISP, or other issue.

    To proceed further with more detailed investigation, please open a ticket in our Support:

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    As long as there will be demand for such change, we can either make an option to hide item tooltips, or use another way based on players suggestions to improve this aspect.


    For now, there is an option to disable attributes visibility, which should reduce the frame size.


    20220822_1661120189.png


    20220822_1661120511.png20220822_1661120334.png

    it was your intention to reset buff assignment to zodiaks for all characters during maintenance

    No, there was no reset planned and done during the maintenance.

    We just added ability to 1243982 (Moon Pet Shade) & 1243983 (Darkness Pet Scylla) + 242071 (Sun Pet Jerad) & 241525 (Moon Pet Lunar Spirit) to pick up different buffs.

    Before as intended they were getting same buffs, so take it as a requested improvement.

    It wasn't a documented, but development intended feature.

    It's been intentionally removed with a recent patch to avoid some user-side issues caused by using it.

    We needed few other changes to be done before it goes live, that's why it took a place now.

    We are constantly developing and improving launcher, and would like players to use it for several reasons.

    Recent news, clients updates, addons management, server status, base consistency files check upon launch.

    These are just a few, but we want to add way more in the future, possibly including login to character via launcher.


    Regarding points, you brought:

    1. Launcher is using ~80mb, it's not much nowadays (less than 1% of common user RAM, 5% of game RAM).

    2/3. We added an option to disable launcher minimizing after client started, so you can start multiple clients immediately.

    If you prefer it to be minimized, we added start client option directly from right mouse click on tray icon.


    We aren't currently planning to change this behavior.

    Thank you for your feedback.

    Increase your relationship level with our event!

    Between 12.08.2022 15:00 CEST and 14.08.2022 23:59 CEST,

    level your relationship three times faster than usual!


    relations_300big.png

    No, you can get starter gear only once.

    If you got a package, but didn't yet open you can contact our Support for replacement.

    There seems to be an issue with server status in the launcher.


    The server is still under maintenance.

    We booted it for a few minutes to test something, but it's offline again.

    You can follow this thread to see when it will be completed:

    We checked it, and both seems to be working fine on our side.

    Please check if it's not caused by hiding your visual / transformation effects.

    If still not working, please post a video showing the issue.

    It feels really good if you pull stats and it says absoluty nowhere (!!!!) that these cost coins. You don't even get the message that you paid them.

    Dialog window & chat notification has been already added (EN string until next patch).


    20220715_1657836520.png


    In case you faced any issue, please open a ticket in our support.