Game has already another installation going on.

  • First of all sorry for my english since im not native.


    So, i downloaded the 7 parts and the installation of Arcadia, paradise, and after putting them together in 1 folder (without decompression) i launched the installation.exe, and it started working. Waited a little bit but it was stuck searching for "upcoming something". So i decided to stop the installation and extract all the files in another folder, putting there the exe and launching it, BUT!. Now it says that there is another installation going on and i have to wait until its completed. I only had this open and i deleted the last folder the 1rst installation did.
    Also i tried deleting all the decompresed files in the folder, so i only get the .rar ones in the other. Tried to launch the exe and happened exactly the same.


    What should i do?.
    Any guide on how i should install it? Couldn't find anything like that.

  • Yep! i restarted it!. Now after some tries somehow i got the launcher pop in my desk, tried to launch it but it failed obv, i didnt patched it, but then when i was patching i needed the "patch_10.0.4.2001.en_10.0.4.2002.en.exe" since i wasnt unable to download it because of some error, and virus pop up, i "disconected" the antivirus and tried some microsoft settings, now going to restart to see if i can download it.
    If i can and i can play ill close this thread by myself. Thanks for the answer tho!

    • Official Post

    It looks more like you do not have half of files which are required to be there.
    I am not sure how you installed Arcadia, but all installer files are tested and working fine.


    You just should make sure that you have all installer parts in one directory, install game and patch it.
    Only issues which may appear are caused by windows defender, antivirus, smart screen so it is best to turn them off for this time.


    If you wish more help, please contact our Support directly - they have more possibilities that we have on board.