We're excited to announce the launch of our Character Nickname Change feature!
📋 Requirements & Guidelines
Name Requirements:
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4-16 characters only
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Letters only (no numbers or special characters)
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Case-sensitive
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No inappropriate names (subject to support review)
Before Submitting:
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Must remove all items from Auction House and Mailbox
Must have one free slot, or pending deletion which your old nickname will use
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Consider your privacy options (see below)
🔒 Privacy Options
When submitting your request, you can choose to remove your character from:
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Friends & enemy lists
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Family relations
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House friendships
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Hide Guild Logs
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Play time records
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Rankings
Note: If these remain unchecked, other players may find out your new name.
⏱️ Processing Information
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Review Time: 24-48 hours
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Support will notify you of the decision
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All changes are permanent and cannot be undone
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If your request is denied, you can submit a new request with a different name
🔧 Current Status: Limited Beta Testing
We're currently running this feature in limited beta with the following restriction:
- Only 1 active nickname change request allowed across all players at any given time
- This helps us monitor the system and ensure smooth operation during the testing phase
💰 Pricing Structure
- Base Cost: Starting from 10 PNC
- Simple case changes (uppercase/lowercase only): Always 10 PNC
- Full name changes: Pricing varies based on your character's Play Time
- You'll see the exact cost before confirming your request
🚀 How to Access
Visit the Character Nickname Change section in the Store. The system will guide you through the process step-by-step.