Hi. Last night I bought the 15 convenient bank item so I could open my bank anywhere in the game. I was trying to do mirror boards and get my mirror tickets out of my bank. The game kept crashing last night though. Three times I believe. I did use one charge of the 15 to open the bank. After all the crashes, I just gave up on using my mirror tickets due to drop bonuses wearing off. That's when I noticed I don't have any of the 14 convenient bank item in my backpack or item page or bank. I guess it's possible I accidently disenchanted them but I doubt I did that. You can't sell them. The game crashes leads me to believe they somehow got lost. Do game crashes cause items to go poof?
Lost convenient bank item x14
- FluffyDude
- Closed
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I think its best to write a support ticket in that case, since the support can look into it better. They can tell you exactly how you lost it and also replace it.
Greetings.
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As mentioned by Laisha, the best place for such cases is to contact out support.
They will check the logs and see what happen, and eventually return.
You can contact our Support here: https://playernetgames.net/support
Please provide item ID in the ticket if possible.
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Moderator
Closed the thread.