Posts by grox

    Hello,


    You are possibly using custom loginxml login extension that makes it unable to delete characters.
    Alternatively you never patched game in last weeks or using old game client.


    Greetings

    Hello,

    Sory I don't know if I opened the subject in the right place.

    Whenever I click on ESC / Return to Character Selection, I drop out of the game. I do not know if you have such a problem, and I wonder if this problem is specific to me?

    Thanks.

    Hello,


    Do you use any auto login "addon"?


    Greetings

    Hello,


    You can also use backup option from launcher settings.

    Anyway if your settings being restored it most likely means that they were never saved properly. You should logout and close game normally at least once after setting up everything, with just one game client opened.


    Greetings

    New PlayerNet Website

    Clean and comfortable reworked playernetgames.net (account, support, PNC and many more) planned for Q1 2021.

    New Systems

    2021 will also introduce a lot of new large systems that will make game more entertaining.

    Updates

    > New Worldboss: delayed for Q1 2021.


    > Class Balance: new Warlock combinations delayed for Q1 2021.


    > New Custom Zone and Instance: planned for Q3/Q4 2021.

    Please try again now after server restart, it might was caused by global internet connection issues.


    Greetings

    ArcadiaUtilities was disabled as this is common recommended addon, which makes new players download it once starting game, which might lead to bad first experiences causing in quick quit.

    Funny fact#1. Think about how many players moved here thanks to this addon which is a must-have for more than 10 ppl i believe

    Funny fact#2. No crashes with AU, 1 crash per hour without AU

    Please keep in mind that 10 reports means only people who reported it. There might were way more people who also were experiencing this crash, but never reported. We are supporting addons, but can't promote addons over base game development and experience. As it was said it can occur only during certain conditions, but that's already enough reason to temporary deactivate it. Hopefully addon author will be able to add checkers for certain plugins of this addon so in future there will be no need to deactivate whole addon at once in case any important issue is found.


    Greetings

    We got around 10 reports from existing players regarding this crash. Initially we even thought it is caused by wrong fdb conversion so we recommended them re-download whole game, until found out reason is broken texture in addon, that might cause crash most likely on certain screen resolution and ui scale.


    Extended Action Bar should be then reviewed as well in near future. As it is not taken by any author, if there will be issue, we will first upload new version, so it can replaced directly once buggy version is disabled.


    Greetings

    ArcadiaUtilities was disabled as this is common recommended addon, which makes new players download it once starting game, which might lead to bad first experiences causing in quick quit. Author was notified what should be fixed and once it is completed, you can use it again, we are not planning any kind of ban for this addon. I also suggested to separate it's modules so if in future it happens again we can disable simply one module instead whole main addon like it was necessary now as the only possibility.


    Greetings

    Since the current patch I suddenly have the problem that my game freezes after some time. Windows doesn't give me any feedback and I have to close the game. Before the patch I had neither crits nor other problems. Does anyone else have the problem or a solution for me ?


    Thanks

    We are aware of issue for some players and working on it.


    Greetings

    Installed patch 10.4.0.1004 but still can't get into game since it hangs on the loading screen as described here: Patch 10.4.0.1000 - Game Engine Lifting, Autumn Banquet Festival feedback

    Will the devs be able to do anything about it for a lonely linux/wine player anytime soon? :)

    Hello,


    Basically at the moment we can't really even test it on our own, also no any kind of written error or crash report is also not best case.


    I did play this game some years ago at Wine from Ubuntu, so I know it was possible. But does it support also other 64 bit apps properly? Did you try different characters/account in case just one bugged somewhere? What are your addons and client.config.ini settings? Do you have any settings (SaveVariables, macros etc.) in Documents? Did you try create new character? What zone are you? Are all textures correct on login screen, no any white objects? Did you try all windowed/borderless/fullscreen modes? Is your emulator able to handle over 2 GB ram usage and over 2kkk bytes variables (meaning correctly configured for 64 bit)? Did you try without addons etc.? Is there any way you can give more specifications about win 7/10 you used (like is microsoft visual studio redist 2015-2019 installed there, edition of windows, cpu cores, ram amount)? Can you check at around what ram usage game closes? It always closes on same percent of loading bar? It closes instantly or after freezing? Idr how it works, is there any chance that we could remote connect to emulated application (like kind of team viewer to attach for game process directly)?


    Greetings