I've tried excluding all kinds of things and folders in the antivirus... I've relaunched the launcher a bunch of times.... every time I click on update I get an error. I've not got it to run yet.... Any ideas how to fix? Windows 11, RTX 3050, i5 14400f 16 gigs ![]()
New Player stuck at install on launcher... error when patching game
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- Launcher
- Zoomtra
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Hello,
can you show a screenshot of the error message you are getting?
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Hello,
Could you please download this file, place it in your game folder, and then run it?
https://cdn-download.chroniclesofarcadia.com/patch/en/patch_12.1.3.1003.en_12.1.3.1004.en.exe
Let me know if it worked or if you ran into any issues.
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I think it worked but I won't know until after the Maintenance. Before in the launcher it only downloaded 134 mb and then I got the error. With the manual patch it downloaded all of it and now it says "Maintenance" on the play button so I'm pretty sure it worked. Thank you very much for your help. I just found out this server existed and I really wanted to play on it.
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Welcome to you. Don't forget to bring your friends along.

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I think it worked but I won't know until after the Maintenance. Before in the launcher it only downloaded 134 mb and then I got the error. With the manual patch it downloaded all of it and now it says "Maintenance" on the play button so I'm pretty sure it worked. Thank you very much for your help. I just found out this server existed and I really wanted to play on it.
It may have been a temporary issue unrelated to us. If the problem happens again, please let us know. We recommend submitting a ticket directly to our support team.
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I just got another update after the Maintenance and it's also doing the same thing and giving an error... I'll contact support and maybe reinstall the entire launcher again.....