KISS – Keep It Simple, Stupid.
A well-known and proven principle in software engineering - and a very good reason to rethink the current roll system.
I believe everyone on the server understands the need for monetization, especially in a free-to-play MMORPG. But you also have to understand that players want guarantees when they spend real money. And honestly, the current roll system provides none of that.
You introduced a karma system with a "special pool" and a "higher chance" for max rolls, but we never received any transparent information about what is actually inside this special pool, what the minimum and maximum roll values are, or how the system works in detail.
Players want to decide for themselves which stats they want on their weapons, based on their favorite class and preferred playstyle. With the current RNG-heavy system - especially one that requires real money to even attempt a good roll - good luck getting what you need. No wonder people are frustrated and quitting if nothing changes.
There have already been solid suggestions, so let me list them again in case they got lost in the discussions:
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Introduce a PNC item that lets you select the four preferred stats for a weapon, all at max value.
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Introduce lock/unlock PNC items for the four stat slots, so players can still roll with Orkham Crystals but keep chosen stats fixed.
If I missed any, feel free to add or comment. But all of these suggestions share one important trait: determinism.
Players should not be forced to throw real money into a pure gamble hoping to eventually get the stats they want. Charge a bit more for deterministic items - that’s fine. At least then players can evaluate what they’re buying, which is impossible with pure RNG.
I even took the time to estimate the mathematics behind the current system (assuming a pool of 20 possible stats per roll, and 41 possible roll values per stat - from 4.0 to 8.0).
The probability of getting the exact four specific stats, each with a max roll, using an Orkham Crystal is:
1 in 13,690,812,045.
Good luck to everyone trying to achieve that as a free-to-play player.
Even with a PNC item that allows you to lock one stat slot, the chance is still:
1 in 66,784,449.
Isn’t it a bit unfair to ask players to pay real money for odds like that?
Please change something here - or at the very least, respond to our posts and make an official statement instead of ignoring the community.