Updater.exe window frozen and stuck at 30%

Quote from wequendi

Hey, i just downloaded and installed the game using Playernet (fresh install, it's been years since i uninstalled RoM) everything was updating fine but when it got to 100% download and 30% update it got stuck and there's nothing i can do, i can't click on it because it crashes inmediatly, i restarted, closed and re-opened everything several times but it doesn't work, what do i do? And btw as soon as it crashes a message says "Version C application is not responding" if it helps.

Greetings,

Do you know for sure that your Internet connection is stable?

I will forward your issue to our tech pro - int

Hello wequendi,

this error is not related to Runes of Magic launcher/patcher but to Windows - its runtime error.

What can be helpful:

1. Download & install: https://www.microsoft.com/en-u…oad/details.aspx?id=24417
2. go to ROM dir and in properties of all exe files set:
- Compatibility to "Windows 7".
- "Run this program as an administrator.
3. Check your game version (properties of client.exe), and use manual patches:
https://playernetgames.net/gam…agic/web/manual_patch_ins

if you have still any issues, please contact with me via PM message in fourm.

Quote from wequendi

Thanks to all, that's actually the first thing i did after opening and re opening the launcher, tried with win xp and some more but in the end after 1 or 2 hours of failed attempts it started working, it updated itself and i was able to play.

Glad to hear you got everything working and were able to get in the game!

Please let us know if you have any other issues.

~Thor