Website is not functioning

Jarlaxle · 30 Oct 2017

version txt fail error on patch and website login page shows as blank,

Nadaná · 30 Oct 2017

both works fine for me, weird.

**int** · 30 Oct 2017

Hello Jarlaxle, we did not noticed any global issues during last hours.
If you still have this message please contact our Support.
They will be able to investigate this issue with you - much easiest and convenient.

Jarlaxle · 31 Oct 2017

here is what i see - link
all other websites work except this one.
tip number 2 have a thread here on the forums with manual patch list.
i cant login to support as i cant see anything at login screen.

**int** · 31 Oct 2017

Send me PM with your IP which you are using when are getting this page.

Jarlaxle · 31 Oct 2017

i find it hard to believe you would ask me for my ip 1 i know full well you can see my ip here on forum. 2 seems kind of strange that you would even ask me this question. 3 i solved issue by using vpn from eu to connect to your website.

Megaswarden · 31 Oct 2017

Would it be a different IP since u are using a VPN?

**int** · 31 Oct 2017

Quote from Jarlaxle

i find it hard to believe you would ask me for my ip 1 i know full well you can see my ip here on forum. 2 seems kind of strange that you would even ask me this question. 3 i solved issue by using vpn from eu to connect to your website.

1. Sure we can see it - i just wanted to confirm it is exactly same what we can see.
Sometimes it can be not correctly due to Cloudflare.
2. No, this is not strange, especially when this seems to be exact reason of issue.
With this information, we are able to review and find what caused t.
3. I rather wanted to avoid such suggestions if we can be able to help you without it.

I find it hard to believe that when we want to help, we are getting such answer.

Website is not functioning

Moderator 14 Jun 2019

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