Dear Russian Chronicles of Arcadia Community,
We want to address the ongoing connectivity issues that many of you have been experiencing. We understand your frustration, and we want to provide complete transparency about the situation.
📊 The Scope of the Problem - This Affects EVERYONE, Not Just Us
The connectivity issues you're experiencing are part of a massive, nationwide infrastructure disruption affecting millions of gamers across Russia. Here are the facts:
🔴 July 2025 Internet Disruption Statistics:
- 73 out of 80+ Russian regions experienced cellphone internet outages
- 41 regions reported broadband network failures
- 1,470 internet disconnections recorded in July alone (monthly record)
- 50 regions simultaneously affected by mobile internet restrictions on July 27-28
🎮 Games Currently Experiencing Similar Issues:
- Steam Platform: 4,297 peak complaints - 62% platform failure reports
- Albion Online: Unable to log in (Siberia/Far East regions)
- Counter-Strike 2: Cannot find matches/connect to servers
- Dota 2: Massive reports of server connection failures
- War Thunder: 120-150ms ping, severe packet loss
- Apex Legends: Black screen on startup
- Fortnite: Infinite loading screens
- Dead by Daylight: High ping, frequent disconnections
- Roblox: 6,000+ complaints (Russia/Kazakhstan specific)
- FACEIT: Platform-wide server configuration issues
🛡️ What We've Done on Our End
✅ Worked with our players to gather debugging reports
✅ Worked extensively with our datacenter partners
✅ Verified all our servers are functioning normally
✅ Confirmed our infrastructure is stable and responsive
✅ Tested connectivity from multiple international locations
Result: Our game infrastructure is operating correctly. The issue lies entirely outside our control.
🔍 Root Cause Analysis - Why This Is Happening
1. Government Infrastructure Restrictions
- AWS (Amazon Web Services) blocking - affects 90% of major gaming companies
- Cloudflare throttling - impacts 25% of global internet traffic
- Deep Packet Inspection (DPI) implementation by major ISPs
2. ISP-Level Filtering
Affected Providers: Rostelecom, MegaFon, MTS, VimpelCom, MGTS and others
- Connections terminated after 10-14 packets
- 16KB data transfer limits implemented
- Geographic focus: Far East and Caucasus regions
3. Technical Implementation Details
- Landing Law enforcement (Federal Law No. 236)
- Roskomnadzor blocking of critical gaming infrastructure
- Mobile internet shutdowns for "security purposes"
📈 Impact by Numbers
- Cloudflare traffic from Russia: ⬇️ 50% reduction
- VPN usage increase: Massive surge reported
- Connection wait times: 40-50 days (previously several days)
- Ping increases: 250-450ms even to Russian servers
- Steam complaints: 2,000+ on July 24, 4,297+ on July 30
🌍 Regional Impact Distribution
Most Severely Affected: Siberia and Far East (Krasnoyarsk, Khabarovsk, Omsk, Novosibirsk), Ural region (Sverdlovsk, Chelyabinsk)
Moderately Affected: European Russia (Moscow, St. Petersburg), Southern regions
💡 What Russian Players Can Do
Immediate Solutions:
- Contact your ISP - Report issues and demand explanations
- Use quality VPN services - Essential for stable connections
- Join community forums - Share working solutions
- Document and report - Help build pressure for resolution
Long-term Action:
- Pressure government representatives about gaming access
- Support petitions for internet freedom
- Advocate for gaming industry with local authorities
📞 Our Commitment to You
- We will continue monitoring the situation closely
- We're exploring all possible technical workarounds within our capabilities
- Full transparency about any developments
🤝 Community Support
We understand this situation is incredibly frustrating. Please know that:
- This is NOT your fault or ours
- Millions of gamers are experiencing identical issues
- The gaming industry globally is affected by these restrictions
- We stand with our Russian players during this difficult time
📢 Share This Information
Please share this data with other gaming communities to help everyone understand the scope of this infrastructure crisis. The more awareness we build, the more pressure there will be for solutions.
Stay strong, Arcadians. We're in this together. 🛡️⚔️
Found working solutions? Create a thread on our forum to share them with other players!